Build a Career Path You’re Proud Of

Be the First Connection That Sparks Our Client Experience

Are you highly organized, tech-savvy, and great with people? At Custom Craft, we’re a forward-thinking remodeling company dedicated to creating 5-star client experiences – and it all starts with you.

As our Sales Coordinator, you’ll be the first point of contact for new prospects, ensuring they feel welcomed and supported from day one. You’ll own HubSpot CRM management, keep data accurate and clean, and respond quickly to inquiries to maintain a seamless client experience. You’ll also play a key role in supporting marketing initiatives that strengthen relationships and grow our brand.

If you love variety, thrive in a hybrid role blending sales, marketing, and client care, and enjoy helping people, this role is built for you.

What You’ll Do:

• Act as the first touchpoint for new prospects – intake, qualify, and distribute leads.
• Own HubSpot CRM data integrity – maintain clean, accurate reporting and client records.
• Support marketing efforts: collect testimonials, manage mailing lists, and post on social media.
• Ensure a smooth, professional client experience from the first call through project start.
• Partner with the Sales & Marketing team to fuel company growth.
• Uphold timely response standards – live calls preferred, and all follow-ups within two hours during business hours.

At Custom Craft, we believe thoughtful design transforms the way people live. As a Designer, you’ll guide clients through the remodeling and construction design process – from early concepts through final details. You’ll be responsible for creating drawings, space planning, cabinetry layouts, and specifying fixtures and finishes that bring the client’s vision to life. Working closely with our sales and production teams, you’ll ensure designs are both creative and feasible, selections are finalized, and every detail is communicated clearly for successful project execution.

Key Responsibilities:

• Design Development: Conduct site measurements, input existing conditions into CAD, and develop initial design concepts that reflect client needs, budgets, and project goals. Refine designs based on client feedback.
• Selections Management: Guide clients through cabinetry, fixtures, and finish selections; develop cohesive design palettes; and manage allocated design hours and expectations.
• Project Preparation: Assemble construction plans, cabinetry layouts, bills of materials, and permit submittals. Finalize and obtain client approval on all selections and design details.
• Project Support: Place orders for cabinetry and materials, prepare job binders, and participate in project handoff meetings with production staff. Provide design-related support during construction.
• Collaboration & Representation: Attend sales/design meetings, assist with design seminars and client events, and ensure the selection studio is organized and up to date. Represent Custom Craft with professionalism at all times.