If you have ever wondered what it was like to work at an award-winning remodeling company, keep reading. To gain this insight, we posed a series of questions to Matt Hill, one of our lead carpenters. Here is what Matt had to share about working at Custom Craft Contractors.
1. Describe a day in the life at Custom Craft Contractors
At Custom Craft, when we are not planning we are busy creating. Each day, I arrive on a job site with a checklist of tasks to be completed that day. As the day goes by, I am checking off the tasks that have been completed to make sure we stay on schedule. At the end of each day, I am planning for the following day. I also take time to speak with homeowners, to keep them updated on our progress and respond to any questions or concerns.
2. What is your favorite aspect of working at Custom Craft Contractors?
Presenting the homeowners with a finished project that goes beyond their expectations is my favorite part of my job. It feels great to see how much they appreciate the end result, especially when it is something I have dedicated so much time to over the course of several weeks or months.
3. If Custom Craft Contractors was a car, what make/model would it be and why?
I think we’re most like a Toyota Camry. The Camry is a well built, functional car that meets just about everyone’s needs. They last a long time and they’re reliable. They also come in a wide variety of styles, colors and options to meet everyone’s tastes. Similarly, Custom Craft Contractors is versatile. We can build anything from a bathroom, to a custom home. We also have high customer satisfaction ratings.
4. Complete this sentence, “When it comes to _______________, Custom Craft Contractors does it better than any other remodeling company around.”
Customer satisfaction. It’s one of our main focuses as a company. Our people all go above and beyond to make sure that goal is met. Everyone takes personal ownership to make sure that the customer has a high level of satisfaction with our work.
5. Tell us a little about the Custom Craft team
We have a good team. Everyone has a different construction background which makes for a good blend of skills and talents. We can meet a wide variety of needs. Our team members are all ethical and professional, which is important when you are working in other people’s homes. It makes for a happier work environment when your team members all understand how to interact appropriately on the job site.
6. Share one fun fact about yourself
I enjoy backpacking. In fact, just this past weekend I went to the “Grand Canyon” of Pennsylvania, the Pine Creek Gorge. Over the course of three days and two nights, I hiked 31 miles with a group of friends.
