We are proud to announce that GuildQuality just announced that Custom Craft Contractors has been named a 2015 GuildMaster with Distinction. GuildQuality is an independent research firm that has been recognizing excellence among remodeling companies annually since 2005. As a result of achieving customer satisfaction ratings of 95% and greater, Custom Craft Contractors has been awarded the coveted GuildMaster award with Distinction for the second consecutive year.
This year, GuildQuality received applications from 1100 remodeling and construction companies for the GuildMaster Award. Only 300 of these applicants earned the honors. In granting the awards, GuildQuality considers two factors for each candidate: the percentage of customers who would recommend, and the percentage of customers who responded. To earn the Guildmaster title, award recipients must achieve a recommendation rate of greater than 90%. Earning the title of Guildmaster with Distinction designates that a contractor’s survey response rate was 80% or greater. Companies must also achieve a minimum of 20 completed surveys to be eligible. To date, Guild Quality has surveyed 65 of Custom Craft Contractors clients. Read our customer reviews here.
Among the numerous awards Custom Craft Contractors has received, according to our own Mike Foering, this award is the most meaningful. “We recognize that our success depends largely on pleasing our clients because when our clients are happy, they return to us for additional work and refer us to their friends. For us, being named a GuildMaster with Distinction is a big deal. It means we are hitting the mark with our clients. That’s more than just validating. It’s also a good indicator of our future success.”
Custom Craft Contractors is an award-winning design-build remodeling contractor based in Lansdale, Pa that has been serving the residential and light commercial remodeling needs of clients in Bucks and Montgomery County since 1982. In addition to the GuildMaster award, earlier this year we earned Best of Houzz honors for both Design and Service. We have also won numerous Contractor of the Year Awards from the National Association of the Remodeling Industry.
