Custom Craft Earns 2016 GuildMaster

Custom Craft Contractors Named GuildMaster for 3rd Consecutive Year

by Awards & Accolades

Custom Craft Earns 2016 GuildMasterCustom Craft Earns 2016 GuildMaster Award

We are pleased to share that GuildQuality just announced that Custom Craft Contractors has been named a 2016 GuildMaster Award winner. GuildQuality is an independent research firm that has been recognizing excellence among remodeling companies annually since 2005.

The primary requirement for receiving a GuildMaster Award is exemplary customer service, as demonstrated by an extremely high customer recommendation rate. In the home building, remodeling, and real estate industry, the average customer recommendation rate for businesses is approximately 70%. In order to receive a Guildmaster Award, a member must achieve a recommendation rate of 90% or greater.

As a result of achieving customer satisfaction ratings of 90% and greater, Custom Craft Contractors has been awarded the coveted GuildMaster award for the third consecutive year. Many thanks to our valued clients and team members for your contributions toward making this award possible.

CotY-Award

Custom Craft Wins 4 Awards for Home Remodeling

by Awards & Accolades

Custom Craft Earns Multiple 2016 Best Home Remodeling Contractor Honors

CotY-AwardWe are thrilled to share that Custom Craft Contractors has been awarded two 2016 Best of Houzz Awards for Design and Customer Service. We were also just awarded two 2016 Contractor of the Year (CotY) Awards by the Bucks-Mont Chapter of the National Association of the Remodeling Industry (NARI). Each of these industry awards is prestigious, but the four awards combined mark Custom Craft as an exemplary remodeling firm among our industry peers.

Our 2016 Best of Houzz awards are the result of superior customer reviews and overall popularity among users of Houzz—an online community connecting homeowners with home improvement professionals. There are over 4 million home remodeling professionals on Houzz, but each year less than 3% of those remodeling pros are honored with Best of Houzz awards. Only a small fraction of those companies are awarded Best of Houzz in both the Design and Service categories–indicating that Custom Craft is in an elite category of remodeling contractors nationwide.

Custom Craft was also recently awarded with two CotY Awards at the local chapter’s Evening of Excellence. The awards dinner was held at the William Penn Inn in Lower Gwynedd Township on Saturday, January 30th. Custom Craft submitted two residential kitchen renovations for consideration in the awards competition in the $60K to $100K, and $100K to $150K categories. Both projects won top honors, earning us two more CotY Awards to add to our lengthy list of achievements.

We could not have achieved these honors without the support of a talented team of designers, estimators, administrative staff, and craftsmen. And, of course, none of it would have been possible without the support of our loyal customers. You all have our sincere thanks for your continued hard work and support.

Best of Houzz 2015

Custom Craft Earns Two Best of Houzz Awards for 2015

by Awards & Accolades

Best of Houzz 2015We are pleased to share that Custom Craft Contractors has been awarded two 2015 Best of Houzz Awards in the categories of Design and Customer Service. These awards are the result of superior customer reviews and our overall popularity among users of Houzz—an online community connecting homeowners with home improvement professionals.

Houzz has changed the way homeowners plan for a remodeling project. Their website centers around a searchable database of project photos submitted by remodeling professionals. Similar to Pinterest, users of Houzz (also known as Houzzers) can search over 5 million photos of home renovation projects for ideas and inspiration for their own homes. When they find photos they like, they can add those photos to Ideabook folders in their account for future reference. They can also reach out to the companies that submitted the photos with questions.

There are 2.5 million professionals on Houzz, but each year only 5% of those remodeling pros are honored with Best of Houzz awards. Winners of the Best of Houzz Customer Service Awards were selected based on the number and quality of client reviews the professionals received in 2014. Custom Craft Contractors currently has 16 five star reviews on Houzz.

Somewhat different from the Customer Service award, the Design Award is based on how popular a professional is among Houzzers. Popularity is measured in several ways, including how often a professionals project photos are added to Ideabooks.

As a Best of Houzz winner, we have received a special badge (seen above) to display on our website and Houzz profile. The badge is intended to help communicate to prospective clients that we are a remodeling company that is committed to excellence. A badge of honor, indeed–and one that we will proudly display.

Many thanks to all of the clients whose reviews made this award possible. We would be remiss if we did not also thank the many Houzz users who added our photos to their Ideabooks. As always, your support is greatly appreciated.